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Official Worcy Worker Guide

Worker Guidelines
& FAQ

Everything you need to know before accepting work through Worcy.

Read these guidelines carefully. Following these rules helps you receive more work opportunities and maintain a trusted profile on Worcy.

The Process

How Worcy Works

From registration to customer feedback, this is your complete journey on Worcy.

1

Register on Worcy

Create your worker profile and add your details.

2

Admin verifies your profile

Your profile is reviewed and approved after verification.

3

Customer request is received

A new service request arrives on the platform.

4

Matching workers are selected

You are matched based on category and location.

5

Work details are shared

You receive the customer’s contact and work details.

6

Call customer immediately

Contact the customer right away to coordinate.

7

Reach on time

Arrive at the location at the scheduled time.

8

Complete work professionally

Finish the job with quality and courtesy.

9

Receive customer feedback

Build your rating and improve your standing.

What We Expect

Worker Responsibilities

These simple practices keep customers happy and earn you more trusted work.

Keep your mobile number active

Ensure customers can always reach you.

Answer customer calls politely

Always respond with respect and courtesy.

Call the customer immediately

Reach out right after receiving work details.

Confirm work timing before leaving

Agree on a clear time and location.

Reach the location on time

Arrive punctually for every accepted job.

Complete work professionally

Deliver quality work every single time.

Behave respectfully with customers

Be honest, kind, and professional always.

Inform if you are delayed

Notify the customer promptly about any delay.

Maintain good work quality

Keep your standards high on every job.

Keep your profile updated

Reflect your current skills and availability.

Platform Rules

Important Rules

These rules protect customers, workers, and the trust of the Worcy platform. Please follow them strictly.

1

After receiving work details from Worcy, you must contact the customer as soon as possible.

2

You must confirm work location and timing with the customer.

3

If you are unavailable, inform the customer immediately.

4

Repeated delays may reduce your chances of receiving future work.

5

Repeated no response, fake information, unprofessional behaviour, or repeated customer complaints may result in temporary suspension or permanent removal from the Worcy platform after review.

6

Respect every customer.

7

Never misuse customer contact details.

8

Maintain your work quality and professional behaviour.

Grow Your Reach

How to Get More Work

Focus on these six habits to attract more customer requests.

Fast response

Reach on time

Good customer reviews

Professional behaviour

Complete profile

Active mobile number

Your Questions Answered

Frequently Asked Questions

Quick answers to the most common worker questions.

1How does Worcy work?

Register on Worcy, and after your profile is verified by the admin you start receiving customer requests that match your category and location. You get the work details, call the customer immediately, reach on time, complete the work professionally, and receive customer feedback.

2How do I receive work?

When a customer request matches your category and location, you are selected as a matching worker and the work details are shared with you along with the customer’s contact number.

3Will Worcy guarantee jobs every month?

No. The number of work opportunities depends on customer demand, your location, category, profile quality, ratings, and response speed.

4How do customers contact me?

Customers call you by phone on your registered mobile number after a work request matches your profile. Keep your number active and answer calls politely.

5What should I do after receiving work details?

Immediately call the customer, confirm work timing and location, then reach on time.

6Can I reject work?

Yes, if you are unavailable. Inform the customer politely.

7What happens if I don't answer customer calls?

Repeated no response may reduce your work opportunities and your account may be reviewed.

8What if I reach late?

Inform the customer before the scheduled time.

9Can Worcy remove my account?

Yes. Accounts may be suspended or removed after review for repeated no response, fake information, customer complaints, abusive behaviour, misuse of customer details, or repeated failure to attend accepted work.

10Who decides work charges?

Worker and customer mutually decide the charges unless otherwise specified.

11Can I update my profile?

Yes. Keep your profile information up to date so customers reach you with the right work.

12How long does approval take?

Your profile is verified by the admin shortly after registration once your details are reviewed.

13Is registration free?

Yes. Registering as a worker on Worcy is free.

14Can I work in multiple categories?

Yes. You can select and work in additional categories that match your skills.

15Can I work in multiple locations?

Yes. You can add multiple service locations to receive work across those areas.

16How do I get more customer requests?

Keep your profile complete, respond quickly, reach on time, maintain good reviews, and keep your mobile number active.

17What if the customer cancels the work?

Once the customer cancels, the booking is closed. Move on to the next available opportunity and keep your profile up to date.

18Can I contact Worcy support?

Yes. You can reach Worcy support whenever you need help or have questions.

19Will customer reviews affect my profile?

Yes. Positive reviews increase your chances of receiving work, while negative feedback may reduce future opportunities.

20Can I rejoin if my account is suspended?

This depends on the reason for suspension. After Worcy reviews your account, a decision to rejoin is made on a case-by-case basis.

Quick Checklist

Do's and Don'ts

A quick checklist to keep your work and profile in great shape.

DO

  • ??? Respond quickly
  • ??? Reach on time
  • ??? Maintain quality
  • ??? Be polite
  • ??? Wear proper dress
  • ??? Keep phone active

DON'T

  • ??? Ignore customer calls
  • ??? Share fake information
  • ??? Use abusive language
  • ??? Take fake bookings
  • ??? Misbehave
  • ??? Repeatedly miss accepted work

Account Suspension Policy

Your account may be reviewed and suspended or permanently removed if:

  • Repeatedly ignoring customer calls.
  • Repeatedly accepting work but not attending.
  • Repeated delays without informing the customer.
  • Providing fake profile details.
  • Repeated negative customer complaints.
  • Misbehaving with customers.
  • Sharing misleading information.
  • Misusing customer contact details.

Ready to Start Working?

Join thousands of trusted workers and receive genuine customer enquiries through Worcy.