Effective Date: 15 August 2026
Applicable To: All WORCY Registered Workers
This Earning & Platform Policy explains how workers can earn through WORCY, how WORCY may charge platform/service fees, payment responsibilities, lead-related rules, restrictions, refunds, account suspension, and worker responsibilities.
WORCY is a platform that helps connect customers with service workers.
WORCY does not guarantee employment, salary, fixed income, customers, leads, or a fixed number of jobs.
Workers can earn by providing genuine and professional services to customers who contact them through WORCY.
A worker may receive enquiries for services such as:
The worker and customer can mutually discuss and agree on the service price before starting the work.
The worker's earnings may include:
Workers are responsible for deciding or negotiating their service charges with customers.
Workers should clearly communicate:
where applicable.
Workers must not intentionally hide charges or mislead customers.
Unless WORCY specifically introduces a payment collection service, customer service payments are settled directly between the customer and worker.
Possible payment methods may include:
WORCY does not guarantee that every customer enquiry will result in payment or a completed job.
WORCY does not guarantee:
Worker earnings depend on several factors, including:
Any promotional statement such as "Earn Up To ₹50,000/Month" represents a potential earning opportunity only.
It is not a guaranteed salary or guaranteed income.
WORCY may provide a promotional offer for the first 500 eligible worker registrations.
The first 500 eligible workers who successfully register with WORCY will receive:
ONE-TIME REGISTRATION FEE = ₹0 / FREE
However, this offer applies only to the One-Time Registration Fee.
The first 500 workers are NOT permanently exempt from Monthly Fees or Lead-Based Fees.
When applicable WORCY paid plans are introduced:
Monthly Platform Fees and/or Lead-Based Fees may apply to ALL workers, including the first 500 workers.
One-Time Registration Fee: FREE
Monthly Fee: Applicable if introduced/selected
Lead-Based Fee: Applicable if applicable to the selected plan
One-Time Registration Fee: Applicable
Monthly Fee: Applicable if introduced/selected
Lead-Based Fee: Applicable if applicable to the selected plan
After the first 500 eligible registrations, WORCY may charge a One-Time Registration Fee for new worker registrations.
The applicable amount will be displayed before payment.
The Registration Fee is a platform registration/service fee and does not guarantee:
WORCY may offer a Monthly Platform Plan.
If a worker uses a Monthly Plan, the applicable monthly fee will be communicated before payment.
A Monthly Platform Fee does not automatically guarantee:
WORCY may introduce Lead-Based Pricing.
Under a Lead-Based Plan, a worker may be charged an applicable fee for eligible customer leads/enquiries according to the applicable plan.
A lead means a potential customer enquiry or service opportunity made available to the worker through WORCY.
A lead is not a guaranteed job.
A lead does not guarantee:
The worker is responsible for contacting the customer and converting genuine enquiries into jobs.
Workers must not:
Any serious misuse may result in account restrictions or termination.
Customer information received through WORCY must be used only for legitimate service-related communication.
Workers must not:
Every worker must provide accurate and genuine information.
Information may include:
Workers must ensure that the information provided remains accurate.
Providing fake, misleading, stolen, or unauthorized information is prohibited.
Examples include:
WORCY follows a strict ZERO-TOLERANCE POLICY against fraud and platform misuse.
Fraud or misuse may include:
If WORCY identifies reasonable evidence of serious misuse, fraud, fake information, or policy violation, WORCY may:
Serious violations may result in immediate suspension without prior notice where reasonably necessary to protect customers, workers, or the platform.
If a worker's account is suspended or terminated because of:
Fraud / Fake Information / Misuse / Serious Policy Violation
any applicable paid:
already paid by the worker will not be refunded, subject to applicable law and the specific terms applicable to the purchase.
FRAUD / FAKE INFORMATION / MISUSE
↓
ACCOUNT SUSPENSION / TERMINATION
↓
APPLICABLE PAID PLATFORM FEES ARE NON-REFUNDABLE
Refund eligibility, if any, will depend on the specific service, plan, purchase terms, and applicable law.
A worker should review the applicable pricing and refund terms before making payment.
No refund will be provided merely because:
Where an account is suspended/terminated due to fraud, fake information, misuse, or serious policy violation, applicable paid platform fees are non-refundable, subject to applicable law.
WORCY does not guarantee payment for:
The worker and customer should resolve service-related payment disputes directly.
Workers are responsible for providing professional and genuine services.
Workers should:
Repeated serious complaints may result in account review or restrictions.
Workers must not use WORCY for:
Registering as a worker on WORCY does not automatically create an employer-employee relationship.
Unless a separate written agreement expressly states otherwise:
WORCY is not the worker's employer and does not guarantee a salary or employment.
Workers operate as independent service providers and are responsible for their own service obligations, pricing, taxes, licences, permits, and legal compliance where applicable.
Workers are responsible for complying with applicable tax, licensing, professional, safety, and other legal requirements related to their services.
WORCY does not provide tax or legal advice to workers.
Workers should obtain professional advice where necessary.
WORCY platform fees and worker service earnings are separate.
For example:
If a customer agrees to pay a worker ₹1,000 for a service, that ₹1,000 is the agreed service amount between the customer and worker.
Any applicable WORCY platform fee is a separate charge according to the worker's applicable WORCY plan.
Receiving a WORCY lead does not mean that the worker will automatically earn money.
For example:
Lead Received → Customer Contact → Customer Agreement → Job Completed → Worker Earns
A lead may fail to convert at any stage.
Therefore, lead-based charges, where applicable, should not be treated as a guarantee of income.
Workers should not allow another person to use their WORCY worker account.
Account sharing may result in:
unless specifically permitted by WORCY.
Creating multiple worker accounts for the purpose of obtaining additional benefits, manipulating leads, bypassing fees, or misleading customers is prohibited.
WORCY may restrict or terminate duplicate or abusive accounts.
Workers must not:
WORCY may take action against accounts involved in review manipulation.
Workers must not attempt to:
Security violations may result in immediate account suspension or termination.
WORCY may introduce promotional offers from time to time.
Promotional offers may have:
The first 500 registration offer is subject to eligibility and WORCY's applicable promotional terms.
WORCY may change:
Any applicable pricing should be communicated or displayed before the relevant payment or purchase.
WORCY may update this policy when necessary due to:
The latest published version will apply from its stated effective date.
By registering with WORCY and using the WORCY platform, the worker acknowledges that:
As soon as a customer enquiry or lead comes to WORCY, workers in the relevant local area who match the requested service will be informed immediately by WORCY through WhatsApp and/or phone calls.
The lead information shared with the worker may include the customer's service requirement, location, and contact details so that the worker can respond quickly.
The responsibility of converting the lead into a confirmed job and completing the service is on the worker.
Workers must contact the customer promptly, communicate professionally, agree on the service price, and confirm the job details before starting the work.
Key points to remember:
If a worker fails to respond to or convert genuine leads, the same lead may be shared with other available workers in the local area.
WORCY expects every worker to provide genuine, professional, and high-quality services to customers.
Workers must maintain a minimum rating of 3.5 to 4 out of 5 stars on the WORCY platform.
The worker rating is based on customer ratings and feedback received after the completion of service jobs.
Key points to remember:
Maintaining the minimum rating helps build trust with customers and improves the worker's chances of receiving more genuine leads and jobs.
One-Time Registration Fee → FREE
Monthly / Lead-Based Fee → MAY APPLY
One-Time Registration Fee → APPLICABLE
Monthly / Lead-Based Fee → APPLICABLE
Customer → Worker → Direct Service Payment
No Guaranteed Salary + No Guaranteed Jobs + No Guaranteed Leads + No Guaranteed Income
Fraud + Fake Information + Misuse + Serious Policy Violation
↓
Account Suspension / Restriction / Termination
↓
Applicable Paid Platform Fees → NON-REFUNDABLE, subject to applicable law and purchase terms
WORCY is a technology platform intended to connect customers with independent service workers. WORCY does not guarantee that a worker will receive any particular number of leads, customers, bookings, jobs, or income.
All worker earnings are dependent on actual customer demand, successful service engagements, worker availability, pricing, service quality, and other market factors.
Workers are responsible for providing truthful information and using the WORCY platform lawfully and responsibly.