Privacy Policy | Worcy - How We Protect Your Information
🏠 Home 📂 Categories 📝 Register ℹ️ About 📞 Contact

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Worcy collects, uses, stores, protects, and processes your personal information.

Effective Date03 August 2026
Last Updated03 August 2026
💬

1. Introduction

Worcy values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and store it, and the choices and rights you have.

By using Worcy, you agree to the practices described in this policy. Please read it carefully. If you have any questions, you can contact our support team anytime.

📜 Your use of the Worcy platform is also governed by our Terms & Conditions, which set out the rules for using Worcy.

📥

2. Information We Collect

We collect only the information needed to provide and improve our worker discovery platform. Depending on how you use Worcy, we may collect:

👤 Full Name
📱 Mobile Number
💬 WhatsApp Number
✉️ Email Address
📷 Profile Photo
🧑‍🔧 Worker Category
📝 Services Offered
📈 Experience
📍 Location
🖥️ Device Information
🌐 Browser Information
🔒 IP Address
🛠️

3. How We Use Your Information

We use the information you provide to operate, secure, and improve Worcy. Specifically, your information helps us:

🗂️ Create worker profiles
🔍 Help customers discover workers
🤝 Provide customer support
⬆️ Improve services
🚨 Prevent fraud
🔒 Improve security
🔔 Send important service notifications
👁️

4. Profile Visibility

Approved worker profile details may be visible to customers searching on Worcy. The information shown is limited to what is needed to help customers discover and contact the right worker — such as name, category, services offered, experience, location, and contact details.

🔒 Sensitive personal information remains private and is never displayed publicly.

🛡️

5. Data Protection

Worcy uses industry-standard security practices to protect your information, including secure infrastructure and access controls designed to safeguard your data.

⚠️ No online service can guarantee 100% security. Please help us protect your account by keeping your credentials private and never sharing OTPs or passwords.

🔗

6. Third-Party Services

Worcy relies on trusted third-party providers to run core parts of the platform. These providers process data only as needed to deliver their services:

🔑 Firebase Authentication
💾 Firebase Firestore
📁 Firebase Storage
☁️ Cloudflare
📊 Google Analytics (if enabled)
📸 Meta Pixel
🗺️ Google Maps (if used)
🍪

7. Cookies

Worcy uses cookies and similar technologies to keep the platform working, remember your preferences, and understand how visitors use the site. Analytics cookies help us measure performance and improve our services.

You can control or disable cookies through your browser settings. However, some features may not work as expected without them.

🌍

8. User Rights

Depending on the services you use, you may have the right to:

✏️ Update profile
Correct information
🗑️ Delete profile
📂 Delete account
💬 Contact support

💡 To exercise any of these rights, reach out to us through the Contact Us section below.

📦

9. Data Retention

Worcy stores user information only as long as required to operate the platform, provide services, or meet legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymise it.

🗑️

10. Account Deletion

Users may request permanent deletion of their account and associated information by contacting Worcy support. Once a deletion request is processed, we will remove the data we are able to delete, subject to any legal obligations.

🚶

11. Children's Privacy

Worcy is intended only for users aged 18 years or above. We do not knowingly collect personal information from children.

If you believe a child has provided information to Worcy, please contact us so we can take appropriate action.

🔄

12. Changes to this Privacy Policy

Worcy may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page from time to time.

Material changes will be reflected by the "Last Updated" date shown at the top of this page.

💬

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

✅ By using Worcy, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

📞 💬