General PlatformWhat is Worcy?+
Worcy is an online marketplace that connects customers with independent local workers such as electricians, plumbers, carpenters, painters, AC technicians, drivers, baby care workers, and more across Hyderabad. It is a simple discovery and contact platform with no middlemen.
Finding WorkersHow do I find workers near me?+
Use the search bar on the homepage to search by service name, category, or area, or browse the Categories page. You can filter results by area to find verified professionals near your location.
Worker RegistrationHow do I register as a worker on Worcy?+
Open the Register page, choose the Worker registration option, fill in your personal and service details, upload a genuine profile photo, and submit. Your profile is reviewed before it goes live.
Customer UsageHow do customers use Worcy?+
Customers can search for a service, browse verified worker profiles, check ratings and reviews, and request contact to get a worker's mobile and WhatsApp number. Worcy is free for customers to search and connect.
Worker ProfilesWhat details are shown on a worker profile?+
Each profile displays the worker's name, category, services offered, experience, area, photo, ratings, and review count. Contact details are only shared after you send a contact request and it is approved.
Ratings & ReviewsHow do ratings and reviews work?+
Customers can rate workers from 1 to 5 stars after hiring. Reviews reflect the customer's genuine experience. The average rating and total number of reviews appear on each worker profile.
Contacting WorkersHow can I contact a worker?+
Click "Request Contact" on any worker profile, enter your mobile number, and submit. Once your request is approved, the worker's mobile and WhatsApp number are shared with you.
Account ManagementDo I need an account to use Worcy?+
Customers can search and browse without an account. You need to register as a worker to create a profile, and a simple login is used to manage your profile, contact requests, and account details.
Profile UpdatesHow can I update my worker profile?+
Log in to your account, go to your Profile, and edit your details such as services, experience, area, and photo. Changes may require review before they appear publicly.
Mobile VerificationWhy do I need to verify my mobile number?+
Mobile verification confirms that your number is real and helps keep the platform safe. It ensures that workers can be contacted reliably and reduces fake or duplicate profiles.
Worker ApprovalHow long does worker approval take?+
Worker profiles are usually reviewed and approved quickly. Once approved, your profile becomes visible to customers searching for your services.
PaymentsHow do payments work on Worcy?+
Payments are agreed directly between customers and workers. Worcy is a connection platform only and is not involved in payment transactions, refunds, or disputes between users.
SafetyHow does Worcy keep users safe?+
Worcy reviews worker profiles before publishing, verifies mobile numbers, and monitors the platform for fake or fraudulent accounts. Never share OTPs, passwords, or financial details with anyone.
Fake ProfilesWhat does Worcy do about fake profiles?+
Worcy reviews and verifies worker profiles and takes action against fake, duplicate, or fraudulent accounts. Such accounts may be suspended or permanently removed from the platform.
Reporting AbuseHow do I report abuse or a suspicious profile?+
Use the Contact page to report the profile to the Worcy support team with the worker's name and details. We investigate every report and take appropriate action.
PrivacyHow is my personal information protected?+
Your information is stored securely and used only to operate and improve the platform. Read our Privacy Policy for full details on how we collect, use, store, and protect your data.
SecurityIs my data safe on Worcy?+
Worcy follows industry-standard security practices to protect your information. No online platform can guarantee 100% security, so always keep your credentials and OTPs private.
Platform UsageWhat are the rules for using Worcy?+
Users must use Worcy legally, honestly, and respectfully. Prohibited activities include fake profiles, fraud, spam, harassment, fake reviews, and impersonation. See our Terms & Conditions for full details.
Technical SupportI'm facing a technical issue. What should I do?+
Try refreshing the page or using a supported browser. If the problem continues, contact our support team through the Contact page and describe the issue in detail.
Hiring ProcessWhat is the process to hire a worker?+
Search for the service you need, compare verified profiles and reviews, request contact, and once approved, call or WhatsApp the worker directly to discuss pricing and schedule.
Service AvailabilityWhich areas and services does Worcy cover?+
Worcy currently serves Hyderabad and nearby areas, including Gachibowli, Madhapur, Kukatpally, Ameerpet, Miyapur, Uppal, and LB Nagar. Services include electricians, plumbers, carpenters, painters, and more.
Account DeletionHow can I delete my account?+
You can request permanent account deletion by contacting Worcy support through the Contact page. After processing, your profile and associated data will be removed.
NotificationsWill I receive notifications from Worcy?+
Worcy may send important notifications about your registration, profile approval, contact requests, and platform updates. You can manage preferences where supported.
Customer SupportHow do I reach Worcy customer support?+
You can call, WhatsApp, or email the Worcy support team through the Contact page. We are here to help with registration, finding workers, and any other questions.
General HelpWhere can I get general help about Worcy?+
Visit the About page or Contact page for guidance. For quick answers, search this page or reach out to our support team — we are happy to help.
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