Terms & Conditions | Worcy - Marketplace Platform Rules
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Terms & Conditions

Please read these Terms & Conditions carefully before using Worcy. By accessing or using our platform, you agree to comply with these terms.

Effective Date03 August 2026
Last Updated03 August 2026
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1. Introduction

These Terms & Conditions govern your use of Worcy. By accessing or using the platform, you agree to comply with and be bound by these Terms.

Please read them carefully. If you do not agree with any part of these Terms, you should not use Worcy.

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2. Platform Overview

Worcy is an online marketplace platform that connects customers with independent local workers — such as electricians, plumbers, carpenters, painters, AC technicians, drivers, and other service professionals across Hyderabad.

Worcy provides the platform for discovery and direct connection only.

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3. No Employment Relationship

Worcy only connects customers and independent workers.

Worcy does not employ, hire, supervise, manage, or control any worker.

Using Worcy does not create an employer-employee, partnership, agency, or contractor relationship.

Workers operate independently and are solely responsible for the services they provide.

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4. User Eligibility

To use Worcy, you must meet the following requirements:

📅 At least 18 years old
Provide accurate information
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5. Registration Rules

When registering on Worcy, you agree to follow these rules:

  • Only one account per user.
  • False information may lead to suspension.
  • Users are responsible for protecting their login credentials.
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6. Worker Responsibilities

Workers registered on Worcy must:

  • Provide genuine information.
  • Upload real profile photos.
  • Provide professional services.
  • Follow all applicable laws.
  • Maintain respectful behaviour.
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7. Customer Responsibilities

Customers using Worcy should:

  • Verify workers before hiring.
  • Discuss pricing directly.
  • Treat workers respectfully.
  • Inspect work before making payments.

8. Profile Verification

Worcy may review and approve worker profiles before they are published on the platform.

💡 Approval does not guarantee the accuracy of profile information. Workers remain responsible for the accuracy of the details they provide.

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9. Acceptable Use

Users must use the platform legally, honestly, and respectfully. Any misuse of the platform may result in suspension or removal.

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10. User-Generated Content

Users are responsible for all information, photos, descriptions, reviews, and content they upload to Worcy.

Worcy reserves the right to edit, reject, or remove any content that is fake, abusive, illegal, or violates platform policies.

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11. Prohibited Activities

The following activities are strictly prohibited on Worcy:

👤 Fake profiles
🛡️ Fraud
📩 Spam
🚨 Harassment
📄 Uploading false documents
Fake reviews
🕵️ Impersonation
Illegal activities
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12. Payments

Payments are agreed directly between customers and workers.

Worcy is not responsible for payment disputes, refunds, or financial transactions unless explicitly stated.

13. Ratings & Reviews

Users should provide honest reviews based on their genuine experience.

Fake or misleading reviews may be removed.

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14. Account Suspension

Worcy may suspend or permanently remove accounts involved in fraud, fake profiles, abusive behaviour, spam, or illegal activities.

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15. Platform Disclaimer

Worcy only provides a platform connecting customers and workers.

Worcy does not guarantee service quality, pricing, availability, completion, behaviour, or outcomes.

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16. Limitation of Liability

To the fullest extent permitted by law, Worcy shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the platform.

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17. Indemnification

Users agree to indemnify and hold Worcy harmless against any claims, damages, liabilities, costs, or legal expenses arising from misuse of the platform or violation of these Terms.

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18. Force Majeure

Worcy shall not be responsible for delays or service interruptions caused by events beyond its reasonable control, including natural disasters, internet failures, government actions, cyber attacks, or technical failures.

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19. Intellectual Property

The Worcy name, logo, branding, website design, source code, graphics, text, and content are protected intellectual property.

No content may be copied, reproduced, or distributed without written permission.

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20. Privacy

Use of the platform is also governed by our Privacy Policy. Please read it to understand how we collect, use, and protect your personal information.

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21. Changes to Terms

Worcy may modify these Terms & Conditions at any time. Updated versions will always be published on this page.

Continued use of Worcy after changes are published constitutes acceptance of the updated Terms.

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22. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in Telangana, India.

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23. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

📩 For legal notices or policy-related questions, users may contact Worcy through the official email address provided above.

✅ By accessing or using Worcy, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please discontinue using the platform immediately.

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